By registering for BenefitsPRO Broker Expo, you acknowledge and agree to the following Touchpoint Markets policies. Policies are subject to change.

Cancellation Policy

Cancellation no later than 90 days before the event = No cancellation fee

Cancellation within 90 days and no later than 30 days before the event = 20% cancellation fee

All cancellations must be submitted in writing to events@touchpointmarkets.com at least 30 days before BenefitsPRO Broker Expo and will incur a 20% cancellation fee. 

Cancellation requests less than 30 days from the start of the event will not be accepted under any circumstances, including but not limited to participant illness, unforeseen events, circumstances beyond the control of ALM or the attendee, schedule changes, presenter modifications, event adjustments, acts of God, travel issues, job loss, or duplicate purchases.

BenefitsPRO Broker Expo reserves the right to review all conference registrations. If your company is identified as a Non-Exhibiting Vendor but registered at the Primary rate, you will be notified and required to re-register at the Service Provider/Vendor rate.

Transfer Policy
You may transfer your conference registration to another individual for the same event you are registered for by notifying us in writing at events@touchpointmarkets.com. Substitutions may be sent without penalty, and all substitution requests will be processed within two business days. 

Force Majeure
If an event beyond Touchpoint Markets' reasonable control occurs that makes holding the conference impracticable, illegal, or impossible (such as an act of God, war, labor strike, extreme weather, travel disruptions, or a public health crisis) Touchpoint Markets reserves the right to cancel the event at its sole discretion. In the event of cancellation, Touchpoint Markets’ sole obligation will be to offer a credit equal to the registration fee paid, redeemable for a future conference within 12 months of the cancellation date.

Privacy Policy
Touchpoint Markets may share registration information with event sponsors. For more information, please see our privacy policy.