With an MA in education from Columbia Teachers College, Melissa Burkhart was a teacher for ten years, working closely with Spanish-speaking students and their families. In 2001, she founded Futuro Sólido USA, a Spanish language agency emphasizing bridging cultural as well as language barriers. Designed as a resource for companies that either hire or sell to Spanish speakers, Futuro Sólido has customized English/Spanish benefits education solutions for over fifteen years, including the innovative and effective Benefits Light Bulb Video Series. Melissa has done numerous presentations, including radio and television appearances, and her articles on issues relating to the Spanish-speaking workforce have appeared in various publications. She learned Spanish in Ecuador, Spain, Colombia, and on the subway in New York City.