As competition increases, brokers are looking for more ways to stay ahead of their competitors but are also experiencing challenges in the recruitment and retention of their staff. As client expectations are increasing, and for many clients have new and advanced complexities related to compliance and HR needs agencies must look to the future.

In this strategic session we will discuss:

• Strategies to help with recruitment and retention of agency staff
• Workplace culture and the impact on your brand and bottom line
• Workforce development - preparing your team for what's next

During this interactive session, agency owners and their team members will learn how to create successful strategies that WIN in an ever-changing world.